The impact on our clients
Our clients are remarkably diverse: large, medium and small. We help them grow, sustain and transform: whatever it takes to embrace their future.
We look forward to adding your logo to our list of happy, long-term partners!
Extremely professional outstanding performance great team to deal with friendly staff Donna ,Bel, Liam We have established a great partnership in a short period time They are always there to help with our freight, and made it much easier to manage . I would highly recommend EFS.
EFS go above and beyond to give us the best possible solution to all our freight issues. They will find the fastest, most cost effective means to get our product to our customers.
We have found EFS to be very helpful, supportive and always reachable. They are quick to let us know of any delays and have helped us resolve issues before they become a problem. We are enjoying working with them and would highly recommend them to any business.
EFS have been incredible to work with! They’ve listened to our needs and worked collaboratively to develop a tailored freight management solution enabling us to improve our customers’ experience. Best of all we know we can call Donna any time to work through issues and find solutions!
EFS is a pleasure to work with! They're highly efficient and respond to my queries in a timely fashion. Shout out to Bel, Donna, and Kristina for always ensuring our freight needs have been addressed!
We have used Effective Freight Solutions multiple times now. Each time we have used them they have provided fast, efficient and professional service. Have never had any issues with any packages being sent or damages. I highly recommend any business to use Effective Freight Solutions.
Working with Hellay Australia, the professional and friendly team at EFS have provided outstanding service to the company for over a decade. They are always there to help with our freight, and made it much easier to manage that trying on our own. It has always been a pleasure dealing with them. Highly recommended.
Been working with these guys for almost a decade and they've never let me down. Liam, Jess, Andrew and the whole team are awesome. Wouldn't take my business anywhere else.
CMI Safe Co. switched over to EFS in September 2022 and have never looked back. As a busy manufacturing business selling Safes from 15kg to a few tonne Australia-wide, our Freight has been more efficient overall. Customer Service has been fantastic. The Macship system is easy to use, with tracking at your fingertips, and quoting made so simple.Why didn't we use this earlier!
I’ve used other companies before and the customer experience I’m having with EFS is over and beyond. I’m very happy to recommend them.
Love calling the team they are always a pleasure to deal with, makes our day a lot easier! Thanks for all of your help and proactiveness.
I have had issues with freight management companies in the past but EFS and the team are great. Very happy, and thanks to Donna for always helping us out last minute!
I have always found EFS to be professional and efficient. I would recommend them to anyone looking to reduce their freight costs and time spent chasing orders. In my most recent experience, Stephanie was very accomodating.
The customer service from Effective Freight Solutions is always excellent with great attention to detail. Staff are really knowledgeable and always a pleasure to deal with.
Would like to take this opportunity to recommend Effective Freight Solutions.We have been using EFS since January, and I could not recommend them highly enough. Andrew and his team have been outstanding in all facets of shipping and dealing with any enquiry or issue we have. I could not fault this company in terms of the high level of service provided.Continue the great work EFS big thumbs up.
Great team with a fantastic service since day one. Will recommend them for others to use as their service is outstanding.
EFS is the best freight management company of all the companies I have worked with . They have a great team who are very friendly and the customer service is excellent. Bel and Jess have always been there to help and to give us the best advice when we need. I would highly recommend EFS.
I known EFS for over five years now… hands down one of the best freights solutions with superior customer service professionals, at its best with total dedication and commitment for great results at all times. Greatly appreciate the service for all of these years and looking forward to continue with your fantastic work for many more years to come. thank you very much.
The EFS team always go above and beyond for our business and help us when we need it most, offering competitive pricing and 5 star service. They also have a super friendly staff that are always helpful and keen to assist. Highly recommended service.
Outstanding Customer Service! Super professional staff and any issues are always resolved in a timely manner. Would highly recommend EFS to anyone looking for a company who can actually provide staff who can deliver high quality customer service when it comes to your freight and logistics needs.
Excellent attention to detail and customer service. I knew exactly when my stock was being delivered, which offers great peace of mind.
Kinder Australia has been working with EFS since 2015. We feel EFS and Kinder have similar core values, and that we work well together. EFS have worked with us over the years to find carriers suitable for our varied channels that can deal with our very ugly freight.
Logistics Manager, Kinder Australia
EFS have completely changed my opinion on Brokers. They have competitive prices, high quality customer service and communication. They go above and beyond to make sure my needs are met which at times, can be very challenging.
Warehouse Team Leader, Echo Group
The team at EFS have quickly become a valuable partner to our business. They understand our business and, using their expertise, make suggestions to further reduce stress AND increase profit. Not always an easy thing to do when dealing with couriers!
Production Manager, Motion SMS
I have been working with EFS for nearly 3 years now and I have found their service to be first class. The professional, bright and happy team are always willing to help me out with requests or any inquiries that come up. I have full trust in my account manager whenever I book freight with them, I can confidently book consignments knowing that the team at EFS has my back for anything freight related.
Logistics Manager, Harvest Box
